Please check the information below to help you better understand when your order might be with you. The turnaround is from when you approve your order to the point it is dispatched. Delivery times may vary depending on your location. All UK mainland orders are dispatched on a next day service once produced.
ALL DELIVERY TIMES ARE ESTIMATES AND WE ARE NOT GUARANTEEING ANY DELIVERY DATES AT THE MOMENT DUE TO COVID 19 RESTRICTIONS CAUSING HUGE DEMAND.
If your order is urgent and not well within the times below, please do not order with us. We don’t want to have an argument of ‘he said she said’ etc when it comes to deadlines. We’re offering a service to the best of our current ability and it might not suit everyone during this unprecedented COVID period.
Current order queue for proofing – 52 orders awaiting proofs to be sent
The estimated waiting time for proofs is based on how many orders we have in at any one time. This is a good guide to indicate how long it will be before you receive your proof based on the above queue count. 0-30 orders – turnaround 0-1 day 30-50 orders – turnaround 1-2 days 50+ orders – turnaround 3 days
Orders with amended artwork awaiting a new proof – 5 Orders with amended artwork generally get reproofed after our new order proofs are completed (daily).
We currently have – 53 orders in the paper label print queue
The estimated turnaround dates are below based on how many order we have in at any one time. 0-20 orders – turnaround 1-2 days 21-30 orders – turnaround 2-5 days 31-50 orders – turnaround 5-7 days 50+ orders – 7 to 10 days
Vinyl Label Queue
We currently have – 140 orders in the vinyl label print queue
The estimated turnaround dates are below based on how many order we have in at any one time. 0-20 orders – turnaround 1-2 days 21-30 orders – turnaround 2-5 days 31-50 orders – turnaround 5-6 days 50+ orders – 7 to 10 days
We currently have a few orders left in our domed queue, we’re hoping to have these all completed by close of business Tuesday.
We’ll be having a short beak from producing domed labels whilst we revamp our machinery and processes to bring you a first class time efficient doming service going forward.