Please check the information below to help you better understand when your order might be with you. The turnaround is from when you approve your order to the point it is dispatched. Delivery times may vary depending on your location. All UK mainland orders are dispatched on a next day service once produced.
***Please note that we cannot fully refund orders once we have started work on them. Raw material costs and artwork costs will be deducted from any refund. Do not order with us if your order does not account for our turnaround times mentioned above. By ordering you are agreeing to these terms.**
If your order is urgent and not well within the times below, please do not order with us. We don’t want to have an argument of ‘he said she said’ etc when it comes to deadlines. We’re offering a service to the best of our current ability and it might not suit everyone during this unprecedented COVID period.
These turnaround times are a guide only, due to the current implications of COVID 19 we cannot promise any delivery date. This is because we simply do not know if staff will suddenly have to self isolate or arrange cover for children/family etc at a moments notice.